ONLINE COURSES TO UPSKILL TOURISM AND HOSPITALITY BUSINESSES

The Victorian Tourism Industry Council (VTIC) micro-credentialing program will provide Victorian tourism, event and hospitality businesses, their staff and individuals wanting to gain work in these industries with the opportunity to acquire specific skills, or micro-credentials, through a comprehensive online delivery platform, Typsy. 

The program aims to provide an opportunity to support workers and workplaces across Victoria by providing focused training in specific customer service skills to better support employees and businesses to adopt innovations and improve productivity. For more information see the website